Please read these Terms of Service carefully before using Systems Thinking in the AI Era. By accessing or using our services, you agree to be bound by these terms.
1. Acceptance of Terms
By creating an account, purchasing a course, or otherwise using our platform, you agree to comply with and be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.
1.1 Business Entity
Systems Thinking in the AI Era is a product of Kekoexchange, Inc., a Delaware corporation. All references to "we," "us," or "our" in these Terms refer to Kekoexchange, Inc.
2. Description of Services
Systems Thinking in the AI Era provides online educational courses focused on system design and architectural thinking. Our services include:
- Video lessons and educational content
- Interactive labs and coding exercises
- Assessments and system design challenges
- Access to course materials for enrolled students
3. Account Registration
To access our courses, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
- Not share your account with others
We reserve the right to suspend or terminate accounts that violate these terms.
4. Course Purchase and Payment
4.1 Pricing
Course prices are listed in USD and are subject to change. Current prices are displayed on our website. We will notify you of any price changes before you complete a purchase.
4.2 Payment Processing
All payments are processed securely through Stripe. By providing payment information, you authorize us to charge the stated amount. We do not store your full credit card information.
4.3 Failed Payments
If a payment fails, we may suspend your access to course content until payment is resolved.
5. License and Access Rights
5.1 Course Access
Upon successful purchase, you receive a non-exclusive, non-transferable, limited license to access the course content for personal, non-commercial use. This license grants you:
- Lifetime access to purchased course materials
- Access to future updates and improvements to the course
- The right to download materials for offline viewing (where available)
5.2 Restrictions
You may NOT:
- Share your account credentials with others
- Reproduce, distribute, or sell course content
- Create derivative works from our content
- Remove copyright or proprietary notices
- Use course content for commercial purposes without permission
- Scrape, download in bulk, or automate access to our platform
6. Intellectual Property
All content on our platform, including videos, text, code examples, graphics, logos, and course materials, is protected by copyright, trademark, and other intellectual property laws. Content is owned by Systems Thinking in the AI Era or our licensors.
You may not use our intellectual property without prior written permission, except as expressly permitted by these Terms.
7. User Content and Submissions
If you submit code, questions, feedback, or other content through our platform:
- You retain ownership of your submissions
- You grant us a license to use, display, and analyze your submissions to improve our services
- You represent that you have the right to submit the content
- You agree not to submit content that infringes others' rights or violates laws
7.1 AI-Powered Assessment Feedback
Our platform provides automated feedback on assessments and design challenges using artificial intelligence technology. This feedback is generated using AI models hosted on our own infrastructure (HuggingFace Inference Endpoints) to ensure data privacy and security.
Privacy-Protected AI Feedback: Your assessment submissions are processed using our self-hosted AI models. We maintain full control over the AI infrastructure and your data is never sent to third-party AI services.
Important Points About AI Feedback:
- AI feedback is educational and formative, designed to help you learn
- Your assessment submissions are processed using our self-hosted AI models
- We maintain full control over the AI infrastructure and your data
- AI feedback does not replace instructor evaluation for official certification
- Feedback is provided on a best-effort basis and may have occasional errors
- Processing time is typically under 3 hours from submission
By submitting assessments for AI feedback, you consent to having your responses processed by our self-hosted AI system for educational purposes.
8. Code of Conduct
You agree to:
- Use our services for lawful purposes only
- Respect other students and instructors
- Not engage in harassment, discrimination, or abusive behavior
- Not attempt to hack, disrupt, or compromise our systems
- Not use our platform to distribute malware or harmful code
9. Disclaimers and Limitations of Liability
9.1 Educational Purpose
Our courses are for educational purposes. While we strive to provide high-quality content, we do not guarantee specific outcomes, job placement, or career advancement.
9.2 Service Availability
We provide our services "as is" without warranties of any kind. We do not guarantee uninterrupted access and may modify, suspend, or discontinue services at any time.
9.3 Limitation of Liability
To the maximum extent permitted by law, Systems Thinking in the AI Era shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Damages exceeding the amount you paid for the course
10. Third-Party Services
Our platform integrates with the following third-party service providers:
- Supabase: Authentication and database services
- Stripe: Payment processing
- Netlify: Website hosting and infrastructure
- SendGrid: Transactional email delivery
- HuggingFace: Cloud infrastructure for AI model hosting
Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the practices or policies of these third-party providers.
11. Modifications to Services and Terms
We reserve the right to:
- Modify or discontinue services with reasonable notice
- Update course content and materials
- Change these Terms of Service (we will notify you of material changes)
Continued use of our services after changes constitutes acceptance of the modified terms.
12. Termination
12.1 By You
You may terminate your account at any time by contacting us. Refunds, if applicable, will be handled in accordance with Stripe's payment processing policies and applicable consumer protection laws.
12.2 By Us
We may suspend or terminate your account if you:
- Violate these Terms of Service
- Engage in fraudulent activity
- Abuse or harm our platform or other users
12.3 Effect of Termination
Upon termination, your right to access course content ends immediately, except where required by law. Provisions regarding intellectual property, liability limitations, and dispute resolution survive termination.
13. Privacy and Data Protection
Our collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to our data practices as described in the Privacy Policy.
14. Dispute Resolution
14.1 Informal Resolution
Before initiating any formal dispute resolution, please contact us to attempt to resolve the issue informally.
14.2 Arbitration
Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration rather than in court, except where prohibited by law. Arbitration will be conducted under the rules of the American Arbitration Association.
14.3 Class Action Waiver
You agree to resolve disputes individually and waive the right to participate in class actions or class-wide arbitration.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.
16. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.
17. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Systems Thinking in the AI Era regarding your use of our services.
18. Contact Information
For questions about these Terms of Service, please contact us:
Email: legal@systemthinkinglab.ai
Website: Contact Form
Summary: You get lifetime access to purchased courses for personal learning. We provide quality educational content but can't guarantee specific career outcomes. Respect our intellectual property and other users. We're here to help if you have questions or issues.