Terms of Service

Last Updated: January 2025

Please read these Terms of Service carefully before using Systems Thinking in the AI Era. By accessing or using our services, you agree to be bound by these terms.

1. Acceptance of Terms

By creating an account, purchasing a course, or otherwise using our platform, you agree to comply with and be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

1.1 Business Entity

Systems Thinking in the AI Era is a product of Kekoexchange, Inc., a Delaware corporation. All references to "we," "us," or "our" in these Terms refer to Kekoexchange, Inc.

2. Description of Services

Systems Thinking in the AI Era provides online educational courses focused on system design and architectural thinking. Our services include:

3. Account Registration

To access our courses, you must create an account. You agree to:

We reserve the right to suspend or terminate accounts that violate these terms.

4. Course Purchase and Payment

4.1 Pricing

Course prices are listed in USD and are subject to change. Current prices are displayed on our website. We will notify you of any price changes before you complete a purchase.

4.2 Payment Processing

All payments are processed securely through Stripe. By providing payment information, you authorize us to charge the stated amount. We do not store your full credit card information.

4.3 Failed Payments

If a payment fails, we may suspend your access to course content until payment is resolved.

5. License and Access Rights

5.1 Course Access

Upon successful purchase, you receive a non-exclusive, non-transferable, limited license to access the course content for personal, non-commercial use. This license grants you:

5.2 Restrictions

You may NOT:

6. Intellectual Property

All content on our platform, including videos, text, code examples, graphics, logos, and course materials, is protected by copyright, trademark, and other intellectual property laws. Content is owned by Systems Thinking in the AI Era or our licensors.

You may not use our intellectual property without prior written permission, except as expressly permitted by these Terms.

7. User Content and Submissions

If you submit code, questions, feedback, or other content through our platform:

7.1 AI-Powered Assessment Feedback

Our platform provides automated feedback on assessments and design challenges using artificial intelligence technology. This feedback is generated using AI models hosted on our own infrastructure (HuggingFace Inference Endpoints) to ensure data privacy and security.

Privacy-Protected AI Feedback: Your assessment submissions are processed using our self-hosted AI models. We maintain full control over the AI infrastructure and your data is never sent to third-party AI services.

Important Points About AI Feedback:

By submitting assessments for AI feedback, you consent to having your responses processed by our self-hosted AI system for educational purposes.

8. Code of Conduct

You agree to:

9. Disclaimers and Limitations of Liability

9.1 Educational Purpose

Our courses are for educational purposes. While we strive to provide high-quality content, we do not guarantee specific outcomes, job placement, or career advancement.

9.2 Service Availability

We provide our services "as is" without warranties of any kind. We do not guarantee uninterrupted access and may modify, suspend, or discontinue services at any time.

9.3 Limitation of Liability

To the maximum extent permitted by law, Systems Thinking in the AI Era shall not be liable for:

10. Third-Party Services

Our platform integrates with the following third-party service providers:

Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the practices or policies of these third-party providers.

11. Modifications to Services and Terms

We reserve the right to:

Continued use of our services after changes constitutes acceptance of the modified terms.

12. Termination

12.1 By You

You may terminate your account at any time by contacting us. Refunds, if applicable, will be handled in accordance with Stripe's payment processing policies and applicable consumer protection laws.

12.2 By Us

We may suspend or terminate your account if you:

12.3 Effect of Termination

Upon termination, your right to access course content ends immediately, except where required by law. Provisions regarding intellectual property, liability limitations, and dispute resolution survive termination.

13. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to our data practices as described in the Privacy Policy.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal dispute resolution, please contact us to attempt to resolve the issue informally.

14.2 Arbitration

Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration rather than in court, except where prohibited by law. Arbitration will be conducted under the rules of the American Arbitration Association.

14.3 Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class actions or class-wide arbitration.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Systems Thinking in the AI Era regarding your use of our services.

18. Contact Information

For questions about these Terms of Service, please contact us:

Email: legal@systemthinkinglab.ai
Website: Contact Form

Summary: You get lifetime access to purchased courses for personal learning. We provide quality educational content but can't guarantee specific career outcomes. Respect our intellectual property and other users. We're here to help if you have questions or issues.